RescueLink-remote treatment in real time

RescueLink is the innovative software solution that enables medical incidents to be handled from anywhere – from scheduled exams to life-threatening emergencies. Thanks to RescueLink, a tele-physician (or tele-emergency physician/TNA) can diagnose and transmit treatment instructions with the help of a helper on site. Time is of the essence in medical emergencies, so RescueLink performs all actions in real time to ensure that each patient receives the best possible treatment.

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RescueLink provides the tele-physician with all the necessary tools and information to provide successful remote treatment. With our solution, medical tasks such as history taking, physical examination, equipment diagnostics, diagnosis creation and treatment instructions can be completed quickly and efficiently. Through our multilateral audio-visual and textual connection between caregiver, patient and tele-physician, high quality voice and high definition video communication is available.

RescueLink also supports device diagnostics such as 12-lead ECG, electronic auscultation, pulmonary function testing, etc. through a variety of connected medical devices. Our solution enables the tele-physician to treat the patient as if he were directly in the doctor’s treatment room Discover the full range of RescueLink’s capabilities and how we can help you deliver healthcare to your patients on a secure basis..

RescueLink at a glance

RescueLink allows remote treatment at the highest level, providing the tele-physician with all the information needed in real time, especially information from medical devices.

RescueLink – Highlights

Source: GHC

Use by medical laymen

One of the special features of RescueLink is that it is approved for use by a medical layperson. According to MDR Art 2, paragraph 38, “layperson means a person who does not have formal training in the relevant health care field or medical specialty”

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For the lay user, RescueLink offers a wide range of support:

Remote control of RescueLink and the medical devices – if they allow it – by the tele-physician to relieve the user.
Step-by-step guidance through procedures and the use of medical technology
Online guidance by the tele-physician in the case of bidirectional communication
Observing and, if necessary, correcting the procedure execution
and many more

This functionality is intended to relieve the user from operating the technology to the extent that he or she can fully concentrate on treating the patient. This helps to minimize the risks associated with the use of RescueLink by lay users and thus to be able to permit it. This serviceability was analyzed, evaluated and approved as part of the product approval process.

Thus, for example, a technician on an offshore wind platform, a chief mate on an ocean-going vessel, a nurse in a nursing home can use RescueLink without difficulty so that the tele-physician can treat a patient remotely.

Free choice with RescueLink thanks to platform technology

RescueLink provides a platform that can be designed according to the specific needs of the customer

RescueLink allows both operation in a cloud and use “on premisses” as a “legacy app”.
Mixed operation, where the patient unit is used as a web app and the tele-physician unit as a “legacy app”, is easily possible.
The patient unit can be equipped with different medical devices to enable a range of applications based on a single platform.
RescueLink is available on multiple hardware platforms. With RescueLink for smartphones, RescueLink contributes to increasing the mobility of users.

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For example, the following applications are in use:

You can find more information on the pages of the applications.

Source: GHC, iStock, bymuratdeniz

Source: GHC

Interruption-free telemedicine session!

Disconnections during a real-time telemedicine session often make remote treatment impossible. GHC researched and developed measures for implementation in the RescueLink solution to ensure the most uninterrupted telemedicine sessions possible. We follow two paths: measures internal to the software and measures in the network environment.

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The communication module of the RescueLink software implements algorithms for:

Data type dependent communication control:

As mentioned above, RescueLink provides the tele-physician with extensive information for use in remote treatment, e.g. communication audio/video, medical data in the form of real-time curves (ECG, plethysmogram, …), streamed audio (stethoscope), streamed video (ultrasound) or discrete values (heart rate, SPO2, blood pressure, …). These data have different and sometimes conflicting requirements from each other. For example, audio data requires very little bandwidth, but has very high requirements for completeness and uniformity of data streams. The video data requires very high amount of data and thus the corresponding bandwidth, but in return you can very well avoid data loss and poor uniformity.

Medical data must be transmitted in full, but have lower latency and uniformity requirements. Parameters representing the quality of a data transmission are: possible bandwidth, latency, packet loss and jitter. RescueLink controls the transmission by allocating the bandwidth, setting the transmission priority, adjusting the compression level and determining the buffering.

Limitation of consumption:

In a vehicle (ocean-going vessel, long-range aircraft, …), a satcom connection is usually available for all applications such as traffic control (AIS, ATC), weather forecasting, engine maintenance monitoring, management of maritime or air emergencies, or even remote treatment of medical emergencies with RescueLink. Here, RescueLink can limit its own consumption of network resources so that other applications significantly relevant to the operation of the vehicle can continue to work without interference.

Additional measures can be taken in the network environment to help ensure an uninterrupted telemedicine session.

Channel bundling: GHC deploys routers that perform “true” intelligent bundling of all currently available telecom technologies (LTE/5G, WiFi, Satcom, etc.), providing near 100% network coverage and uninterrupted remote treatment. If a channel fails, the remote treatment continues in such a way that the user is unaware of it. Data transmission is only slightly throttled.
Prioritization of telemedicine: In the network, telemedicine data can be passed through with higher priority than data from other applications, so that the telemedicine session runs without disruptions.

One-Touch ePCR Integration!

RescueLink and ePCR software such as ZOLL AmbulancePad are so tightly integrated that mission data is automatically exchanged. Switching between applications is done with just one click on the same system. This common solution eliminates the need for a separate device.

Source: gettyImages, franckreporter

Source: GHC

Free choice with RescueLink!

With RescueLink, you don’t need to worry about the interoperability of your medical equipment with the TNA solution. RescueLink can already control all common defis/ patient monitors. Adding another defibrillator or ventilator later is also not a problem, your investment is safe with RescueLink.

Source: GHC

Any questions? Feel free to get in touch.

To contact

RescueLink-remote treatment in real time

RescueLink at a glance

RescueLink – Highlights

Use by medical laymen

Free choice with RescueLink thanks to platform technology

Interruption-free telemedicine session!

One-Touch ePCR Integration!

Free choice with RescueLink!

Any questions? Feel free to get in touch.

GHC Global Health Care GmbH

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